New version impossibly slow and cumbersome & no help response from Lunabee help forum

This was a great app and would have given it 4-5 stars until I got the updated version using CloudKit on my Mac. (This app still is great for my iPhone -therefore the 3 stars, but to make this work for me, I need it also to work on my Mac - so only 2 stars for the Mac). I have been using DropBox, and though I have had some minor issues with synchronization, (as have other people using either iCloud or DropBox it seems, from the comments below), it has always reset itself correctly. Now after setting up the new icon on the action bar, oneSafe locks up at every keystroke for 60-90 seconds, even preventing my computer from working very well outside of the app - it seems to be clogging up the entire computer and slowing everything down. I also cannot log onto a website directly from oneSafe as I had previous to this update/change. I have tried to get help from the help desk to see if they could provide me with answers/help/corrective actions - anything! After 2 or 3 pleas for instructions and no response, I realize I am on my own. I also have tried to find information and instructions to work with CloudKit, and switch from Dropbox if necessary, but can only find things relating to developers. Perhaps one needs to be more computer savvy than I am to use oneSafe.

Raptor105 about oneSafe